A client won’t pay!

If a client refuses to pay you for your photography services in Malta, you have several legal rights and practical steps you can take to protect yourself and recover your payment. Here’s a clear breakdown of how to handle the situation:


Step-by-Step: What to Do if a Client Doesn’t Pay

1. Double-check your paperwork

  • Was a contract or written agreement signed?
  • Was a quote or invoice accepted in writing (email, message, signed form)?
  • Did you issue a valid invoice with clear payment terms and due dates?

If so, you’re on strong legal ground.


2. Send a formal payment reminder

  • Give the client the benefit of the doubt with a polite but firm reminder:
plaintextCopyEditDear [Client Name],

This is a friendly reminder that Invoice #[INV-001], dated [XX/XX/2025], remains unpaid. The due date was [due date].

I would appreciate your prompt attention to this matter. If payment has already been made, please disregard this message and confirm with a receipt.

Otherwise, please arrange payment by [new short deadline, e.g. 7 days from today] to avoid further action.

Thank you for your cooperation,
[Your Name / Business Name]
  • Send via email and/or registered letter if needed.

3. Issue a Final Demand (Before Legal Action)

If reminders are ignored:

  • Send a Final Demand Letter giving a clear deadline (7–14 days) and stating that legal action will follow if unpaid.
  • This should be formal, dated, and signed.
  • You can write it yourself or use a lawyer (a €50–€150 flat fee from a legal firm).

Legal Options for Debt Recovery in Malta

A. Small Claims Tribunal (up to €5,000)

  • Fast, low-cost process to recover unpaid invoices.
  • You don’t need a lawyer.
  • File via the Small Claims Tribunal (based at the Maltese courts).

Website: justice.gov.mt
Filing Fee: Around €40–€80 depending on claim amount.

B. Judicial Letter (Precautionary Garnishee)

  • A lawyer can issue a formal legal notice demanding payment within a specific time.
  • You can also ask for a Precautionary Garnishee Order to freeze the client’s bank account or assets before trial—if the amount is significant and you can prove urgency.

C. Civil Lawsuit (for larger claims)

  • If over €5,000 or complex, a standard lawsuit through the Civil Court is possible.
  • Requires legal representation.
StepBenefit
Always use a written agreement or contractSets clear payment terms, due dates, and cancellation rules
Charge a deposit upfront (e.g. 30–50%)Secures the booking and filters unserious clients
Include late payment terms (e.g. 5% after 30 days)Legally enforceable if written in invoice or contract
Use invoicing software that logs when a client opens the invoiceProof of delivery and notice
Maintain professional communicationHelps your case if things escalate